For any problems caused by transportation damage and processing errors, we will remake them for you at no charge or refund you in full!
Customers will enjoy a 3-month warranty (3 months of receiving), covering any possible defect in materials and workmanship. This warranty does not cover damage caused by accidents, negligence, or improper care.
30-day Return & Exchange
Unsatisfactory glasses can be exchanged or refunded within 30 days of receiving. Only shipping fees will apply. Each order is eligible for a one-time exchange/return.
The safety and well-being of our staff and customers is our top priority. Please bear with us during this challenging time. Your trust and support are encouraging us to provide better products and services. We are doing all we can to provide a safe and carefree shopping experience:
Orders and Deliveries
The production of your orders is proceeding as usual without any delay.
We offer free shipping for orders over to $65. For any problems caused by transportation damage and processing errors, we will remake them for you at no charge or refund you in full.
Orders may experience shipping delays and the shipping to some countries and regions may be suspended due to the recent global health emergency. We will keep a close watch on shipping information and update it before and after you place an order.
We've extended the returns period from 30 days to 90 days (from the date of delivery) for the time being.
We follow strict hygiene protocols in line with the latest WHO guidelines: sanitizing all equipment and materials, keeping a close watch into all of our team members' health.
We encouraged our staff to work from home to stay safe and keep the same work efficiency, so our customers can receive the same level of service on time.
Please select the shipping method you prefer
Estimated time of arrival: 9~21days
Only for (US/CA/SG/AU/GB) area temporarily because COVID-19 impacts.
Free Shipping on USD $65+
Estimated time of arrival: 5-12days
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